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Conversational AI

Chatbot & Conversational AI for SMEs

TechBraga builds GPT-4o and Claude-powered chatbots for SME customer service, sales qualification, and internal knowledge bases — in Portuguese, Spanish, and English.

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Conversational AI

Chatbot & Conversational AI for SMEs

74% of consumers prefer AI chat for simple queries. We build smart chatbots powered by GPT-4o and Claude — not rule-based bots — for your website, WhatsApp, or internal Slack workspace.

Our chatbots handle customer support, sales qualification, appointment booking, and internal knowledge management — in Portuguese, Spanish, and English.

  • GPT-4o and Claude-powered conversational AI (not rule-based bots)
  • Website chat widget, WhatsApp Business API, and Slack integration
  • Knowledge base ingestion (PDFs, FAQs, website content)
  • Lead qualification and CRM handoff workflows
  • Appointment booking and calendar integration
  • Multilingual support: Portuguese, Spanish, English
  • GDPR-compliant data handling and conversation logging
  • Human escalation handoff with full conversation context
From €3,500 · Setup and training · Monthly SaaS hosting from €200/mo
Request a Chatbot Demo →
74%
Year-on-year growth in demand for human-centric AI roles
24/7
Chatbot handles enquiries around the clock without extra headcount
3 langs
Portuguese, Spanish, and English — ready for EU markets
💬
Powered by GPT-4o and Claude — not cheap rule-based bots

Frequently Asked Questions

What is the difference between a rule-based bot and an AI chatbot?

Rule-based bots follow fixed decision trees and break when users phrase things differently. AI chatbots (GPT-4o, Claude) understand natural language, handle ambiguity, and learn from your knowledge base — providing much more helpful and human-feeling responses.

Can the chatbot answer questions from our documents?

Yes. We use Retrieval-Augmented Generation (RAG) to index your PDFs, FAQs, product catalogues, and website content. The bot retrieves relevant context before answering, grounding responses in your actual information.

Which channels does it support?

We integrate with website chat (custom widget or Crisp/Intercom), WhatsApp Business API, Facebook Messenger, Slack, and Microsoft Teams. All channels use the same AI model and knowledge base.

How do you handle sensitive customer data?

Conversation logs are stored in EU data centres. Personal identifiable information can be masked or excluded before storage. We configure data retention policies and provide GDPR-compliant data processing agreements.

Not Sure Where to Start?

Book a free 30-minute discovery call. We'll assess your situation and recommend exactly what you need — nothing more.

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